Privacy Policy

Effective Date: 01/01/2025

Monument Media values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including photography, videography, and the use of facial recognition technology to organize and sell images online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing details when you purchase images or services.

  • Biometric Information (Facial Recognition Data): We may use facial recognition software to identify and categorize individuals in photos and videos. This helps us locate and deliver relevant images to customers.

  • Technical Information: IP address, browser type, device identifiers, and website usage data.

2. How We Use Your Information

We use collected information to:

  • Deliver and sell photographs and videos.

  • Help customers find and purchase images featuring themselves.

  • Communicate with you regarding your orders and inquiries.

  • Improve our website and services.

  • Comply with legal obligations.

3. Legal Basis for Processing

Depending on your location, we process personal and biometric data under the following legal bases:

  • Consent: Where required (e.g., EU/UK GDPR, Illinois BIPA), we only use facial recognition data with your explicit consent.

  • Contract: To provide services you have requested or purchased.

  • Legitimate Interests: To provide personalized services and improve our offerings, provided your rights are not overridden.

  • Legal Obligations: To comply with applicable laws, regulations, and legal requests.

4. How We Share Information

We do not sell your personal or biometric information. We may share your data with:

  • Service Providers: Payment processors, cloud storage providers, and website hosting services, who are bound by confidentiality and security obligations.

  • Legal Authorities: If required by law, court order, or government request.

5. Data Retention

  • Biometric Data: Retained only as long as necessary to fulfill the purpose of identifying and delivering images, unless longer retention is required by law or with your consent.

  • Other Personal Data: Retained for as long as needed to provide services, resolve disputes, enforce agreements, or comply with legal obligations.

6. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in countries where privacy laws may not be as protective as those in your jurisdiction. Where legally required, we implement safeguards (such as Standard Contractual Clauses under GDPR) to protect your information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for facial recognition or other processing.

  • Request a copy of your data in a portable format.

  • Object to or restrict certain processing activities.

To exercise your rights, contact us at: [josh@monumentmedia.uk].

If you are in the EU/UK, you also have the right to lodge a complaint with your local Data Protection Authority.

8. Security

We implement reasonable technical and organizational measures to protect personal and biometric data. However, no system is completely secure, and we cannot guarantee absolute protection.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect biometric data from minors without verified parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have questions about this Privacy Policy or how we process your data, please contact us at:

Monument Media